The Registry is a very sensitive area to work in. WARNING: The next step will require you to make changes in the Windows Registry. " To resolve this issue, please do the following This is what fixed my problem (Copied and pasted from MAGIX support response: But as a relatively novice user I decided against doing anything with the registry without ensuring it wouldn't mess anything up.Īs with ANY registry editing, I strongly suggest making a backup of your computers registry before doing anything else. I got a reply today, it was something I suspected. If prompted, confirm you wish to delete the folder." Right-click the License folder ONLY and select Delete.
HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sony Creative Software > License "In the Registry Editor, navigate to the following directory: SOLUTION: Delete the License folder from your machines Registry:
PC Specs: Windows 10 Home 64bit (I did download the 64bit version of the program, and the trial worked before on the same system)ĮDIT: The serial number IS valid, if I change one character in it, it gives me a different message stating the code is invalid, and doesn't restart the program. I have run the program in safemode (with networking), in numerous compatability modes, with antimalware disabled, and as both admin and non-admin to no avail. It then continues in the cycle indefinitely. Then the first window appears asking me to input the serial number again. So I enter the serial number and submit, a window pops up stating that the program needs to restart in order to "complete the upgrade process". So I start the program, and it asks for my serial number, which is fine, as one was supplied in an e-mail by Magix. After a month using the free trial of Movie Studio Platinum 13, I decided to go ahead and buy it outright from "MAGIX" who apparently are the sole official online/download distributors.
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